Normal view MARC view ISBD view

Service management : strategy and leadership in service business Richard Normann

By:

Normann, R

Material type: Text

TextLanguage: English Publication details: Chichester John Wiley & Sons 2002Edition: 3rd edDescription: xix, 234p. 24 cmSubject(s):

LOC classification:

HD 9980.5 N677

Summary: Provides a comprehensive framework on intangible products as unique management issues and looks into the special characteristics of services and conditions necessary for success in the management of service organizations

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HD 9980.5 N677 (Browse shelf(Opens below))	Available		MON-005739

Provides a comprehensive framework on intangible products as unique management issues and looks into the special characteristics of services and conditions necessary for success in the management of service organizations

There are no comments on this title.

to post a comment.

Place hold
Print
Add to your cart (remove)
Send to device
Save record
BIBTEX Dublin Core ISBD MARCXML MARC (Unicode/UTF-8, Standard)
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Service management : strategy and leadership in service business Richard Normann

Lagos Business School Library is powered by Koha Installed and customized by Projektlink Konsult Limited

Lagos Business School Library is powered by Koha
Installed and customized by Projektlink Konsult Limited