The impact of customer service management on IT function Peter N. Osuji & Japhet Eke Lawrenece

By:

Osuji, P. N

Contributor(s):

Lawrence, J. E

Material type: Text

TextLanguage: English Publication details: Germany LAP Lambert Academic Publishing 2013Edition: 1st edDescription: v, 91 p. 22 cmISBN:

9783659390876

Subject(s):

LOC classification:

HF 5414.5 0885

Summary: Explored options that will aid IT departments survive competitions by developing effective and efficient customer satisfaction strategies that will expose the impact of IT functions in business organisations.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HF 5414.5 0885 (Browse shelf(Opens below))	Available		MON-006630
Books	Lagos Business School Library General Stacks	Non-fiction	HF 5414.5 0885 (Browse shelf(Opens below))	Available		MON-006627

Explored options that will aid IT departments survive competitions by developing effective and efficient customer satisfaction strategies that will expose the impact of IT functions in business organisations.

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The impact of customer service management on IT function Peter N. Osuji & Japhet Eke Lawrenece

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