The impact of customer service management on IT function

Osuji, P. N.

The impact of customer service management on IT function Peter N. Osuji & Japhet Eke Lawrenece - 1st ed - Germany LAP Lambert Academic Publishing 2013 - v, 91 p. 22 cm.

Explored options that will aid IT departments survive competitions by developing effective and efficient customer satisfaction strategies that will expose the impact of IT functions in business organisations.

9783659390876


Consumers
Technological Change

HF 5414.5 0885

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