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1.
Service management : strategy and leadership in service business Richard Normann by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: Chichester John Wiley & Sons 2002
Availability: Items available for loan: Lagos Business School Library (1)Call number: HD 9980.5 N677.

2.
The Routledge handbook of hospitality marketing Dogan Gursoy[ed.] by
Material type: Text Text
Language: English
Publication details: London ; New York Routledge, Taylor & Francis Group 2018
Availability: Items available for loan: Lagos Business School Library (1)Call number: TX 911.3.M3 R688.

3.
Knowledge sharing dynamics in professional service firms in Nigeria Yetunde Aderonke Anibaba by
Material type: Text Text
Language: English
Publication details: Lagos An unpublished PhD Dissertation 2012
Availability: Items available for loan: Lagos Business School Library (1)Call number: HD 62.4 A522.

4.
The Waiter & waitress waitstaff training handbook : a complete guide to the proper steps in service for food & beverage employees Lora Arduser & Douglas R. Brown by
Edition: 1st ed.
Material type: Text Text
Language: English
Publication details: Ocala, Florida Atlantic Publishing Group, inc. 2005
Availability: Items available for loan: Lagos Business School Library (1)Call number: TX 925 A722.

5.
Price and quality relationships in local service industries R. Dennis Murphy by
Material type: Text Text
Language: English
Publication details: Washington, DC Federal Trade Commission, Bureau of Economics. 2002
Availability: Items available for loan: Lagos Business School Library (1)Call number: HD 2775 WP667.

6.
Uncommon service : how to win by putting customers at the core of your business Frances Frei & Anne Morriss by
Edition: 1st ed
Material type: Text Text
Language: English
Publication details: Boston, MA Harvard Business Review Press 2012
Availability: Items available for loan: Lagos Business School Library (1)Call number: HF 5415.5 F728.

7.
Managerial Accounting in the Hospitality Industry Peter Harris & Peter Hazzard by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: Cheltenham Northwood Publications Ltd 1990
Availability: Items available for loan: Lagos Business School Library (1)Call number: HF 5686.6 H377.

8.
Marketing banking services in Nigeria Mike O. Aigbiremolen & Cecily E. Aigbiremolen by
Edition: 1st ed.
Material type: Text Text
Language: English
Publication details: Sabo-Yaba The CIBN Press Ltd 2004
Availability: Items available for loan: Lagos Business School Library (1)Call number: HG 187.5.N6 A545.

9.
Service Management : Operating decisions by
Material type: Text Text
Language: English
Publication details: New Jersey Prentice-Hall 1987
Availability: Items available for loan: Lagos Business School Library (1)Call number: HD 9980 C655.

10.
Service marketing : people, technology, strategy Christopher H. Lovelock & Jochen Wirtz by
Edition: 7th Global ed.
Material type: Text Text
Language: English
Publication details: Boston Pearson/Prentice hall 2011
Availability: Items available for loan: Lagos Business School Library (1)Call number: HF 5415.13 L583.

11.
Effective transport systems : a catalyst for Nigeria's socio-economic development Kingsley E. Usoh by
Edition: 1st ed
Material type: Text Text
Language: English
Publication details: Lagos First Continental Resource Development Limited 2016
Availability: Items available for loan: Lagos Business School Library (5)Call number: HE 305.N5 U865, ...

12.
Knowledge sharing dynamics in professional service firms in Nigeria Yetunde Aderonke Anibaba by
Edition: 1st ed.
Material type: Film Film; Type of visual material:
Language: English
Publication details: Lagos Pan-African University 2012
Availability: Items available for loan: Lagos Business School Library (1)Call number: HD 62.4 A522.

13.
Organizational change, psychological contracts' infringements and work-related outcomes of Nigerian bankers : an MPhil dissertation by
Edition: 1st ed.
Material type: Film Film; Type of visual material:
Language: English
Publication details: Lagos Pan-African University 2013
Availability: Items available for loan: Lagos Business School Library (1)Call number: HG 3431 O393.

14.
Passion for customers with Tom Peters + Leader's guide Tom Peters by
Material type: Film Film; Type of visual material:
Language: English
Publication details: Cambridge, MA Enterprise Media 1987
Availability: Items available for loan: Lagos Business School Library (4)Call number: RES. HD 70 P483, ...

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