Uncommon service : how to win by putting customers at the core of your business Frances Frei & Anne Morriss

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TextLanguage: English Publication details: Boston, MA Harvard Business Review Press 2012Edition: 1st edDescription: x, 247 p. 24 cmISBN:

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Summary: Posits that 'uncommon service' is created by specific design choices made in the blueprint of a business model.

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HF 5415.5 F728 (Browse shelf(Opens below))	Available		MON-002564

Posits that 'uncommon service' is created by specific design choices made in the blueprint of a business model.

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