Service management : strategy and leadership in service business

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TextLanguage: English Publication details: New York John Wiley 1991Edition: 2ndDescription: ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	TS 158 N675 (Browse shelf(Opens below))	Available		MON-001709

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Previous	TS 157 S356 A study of the Toyota production system from an industrial engineering viewpoint	TS 157 W585 Quantitative methods for decision makers	TS 157.5 F73 Sequencing and scheduling : an introduction to the mathematics of the job shop	TS 158 N675 Service management : strategy and leadership in service business	TS 158 S524 Service operations management	TS 158 Z465 The Service edge : 101 companies that profit from customer care	TS 161 L567 Instrument engineer`s handbook : process measurement and analysis	Next