Measuring service quality : pratical guidlines

By:

Material type: Text

TextLanguage: English Publication details: London Technical Communications Publishing Company 1993Description: ISBN:

Subject(s):

LOC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HD 62.15 O974 (Browse shelf(Opens below))	Available		MON-002397

Previous								Next
Previous	HD 62.15 O350 Total quality management : the route to improvrment performance	HD 62.15 O350 Total quality management : the route to improving performance	HD 62.15 O354 Upgrading your quality system to ISO 9000 Standards : A practical approach	HD 62.15 O974 Measuring service quality : pratical guidlines	HD 62.15 P443 TQM in action : a practical approach to continuous performance improvement	HD 62.15 P456 Making Innovation Happen : concept management through integration	HD 62.15 P555 Beyond Six Sigma : profitable growth through customer value creation	Next