Command performance : the art of delivering quality service
Material type: TextLanguage: English Publication details: Boston Harvard Business School Press 1994Description: ISBN:- 0875845622
- HD 62.15 C644
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Lagos Business School Library General Stacks | Non-fiction | HD 62.15 C644 (Browse shelf(Opens below)) | Available | MON-002316 |
Browsing Lagos Business School Library shelves, Shelving location: General Stacks, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HD 62.15 B454 Benchmarking for competitive advantage / | HD 62.15 B454 Benchmarking for competitive advantage / | HD 62.15 B555 Perspectives in quality : services and manufacturing a reading book | HD 62.15 C644 Command performance : the art of delivering quality service | HD 62.15 C647 Building total quality : a guide for management | HD 62.15 C665 Pratical benchmarking : a managers guide to creating a competitive advantage | HD 62.15 C678 TQM for sales and marketing management |
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