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An innovative framework for health care performance measurement Managing Service Quality

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Material type: Text

TextLanguage: English Publication details: Cambridge MCB University Press 1999Description: Subject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HD 61 M358 (Browse shelf(Opens below))	Available		MON-003465

Previous			No cover image available	No cover image available	No cover image available			Next
Previous	HD 61 H567 Fundamentals of risk management : understanding, evaluating and implementing effective risk management	HD 61 I833 What is total quality control? The Japanese way	HD 61 M358 Managing Quality Service	HD 61 M358 An innovative framework for health care performance measurement Managing Service Quality	HD 61 M358 Organizational transformation for service excellence in a public hospital in Hong Kong : Case study Managing Service Quality	HD 61 M667 The Business of risk	HD 61 M667 The Business of risk	Next

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