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Customer is king : how o exceed their expectation Robert Craven

By: Material type: TextTextLanguage: English Publication details: London Virgin Books Ltd 2005Edition: 1st edDescription: xiii, 215 p. 21 cmISBN:
  • 9780753509685
Subject(s): LOC classification:
  • HF 5415.5 C745
Summary: Helps you approach the problem of 'what happens when you do business with customers?' from the client's perspective & work towards the level of customer satisfaction that elicits repeat visits
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Helps you approach the problem of 'what happens when you do business with customers?' from the client's perspective & work towards the level of customer satisfaction that elicits repeat visits

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