Caring for the Customer (Record no. 13181)
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000 -LEADER | |
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fixed length control field | 00567nam a2200205Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 230212s9999||||xx |||||||||||||| ||und|| |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 0750632984 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 ## - MAIN ENTRY--AUTHOR | |
Author | NEBS Management |
245 #0 - TITLE STATEMENT | |
Title | Caring for the Customer |
Statement of responsibility, etc | NEBS Management |
250 ## - EDITION STATEMENT | |
Edition statement | 3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | Oxford, NY |
Name of publisher | Pergamon Flexible Learning |
Date of publication | 1997 |
300 ## - COLLATION | |
Pagination | vii, 88 p. |
520 ## - SUMMARY, ETC. | |
Summary, etc | A workbook that explains the meaning and significance of customer care |
650 ## - TRACINGS | |
Main Subject | Consumers |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Item type | Books |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF 5415.5 N428 |
Source of classification or shelving scheme | Not for loan | Collection code | Permanent location | Current location | Shelving location | Date acquired | Full call number | Barcode. | Koha item type |
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Library of Congress Classification | Non-fiction | Lagos Business School Library | Lagos Business School Library | General Stacks | 12/02/2023 | HF 5415.5 N428 | MON-006661 | Books |