Service Management
Harvard
Service Management Harvard Business Review - Boston Harvard Business School Press 1991 -
Reprint of HBR articles on service management
0875842984
Business Management
Management
Quality Control
HD 58.8 S479
Service Management Harvard Business Review - Boston Harvard Business School Press 1991 -
Reprint of HBR articles on service management
0875842984
Business Management
Management
Quality Control
HD 58.8 S479