Bringing customer relations into focuse : quality on trial; bringing bottom line accountability to the quality effort

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Material type: Text

TextLanguage: English Publication details: New York McGraw Hill 1995Description: ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Lagos Business School Library General Stacks	Non-fiction	HD 62.15 H794 (Browse shelf(Opens below))	Available		MON-002693

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