| 000 | 00599nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 230212s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0875842984 | ||
| 041 | _aeng | ||
| 050 | _aHD 58.8 S479 | ||
| 100 | _aHarvard | ||
| 245 | 0 |
_aService Management _cHarvard Business Review |
|
| 260 |
_aBoston _bHarvard Business School Press _c1991 |
||
| 300 | _a. | ||
| 520 | _aReprint of HBR articles on service management | ||
| 650 | _aBusiness Management | ||
| 650 | _aManagement | ||
| 650 | _aQuality Control | ||
| 710 | _aHarvard Business Review | ||
| 942 | _cBK | ||
| 999 |
_c9803 _d9803 |
||