| 000 | 00547nam a2200217Ia 4500 | ||
|---|---|---|---|
| 008 | 230212s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0471828599 | ||
| 041 | _aeng | ||
| 050 | _aHF 5415 L454 | ||
| 100 | _aLele, M. M. | ||
| 245 | 4 |
_aThe customer is key : _bgaining an unbeatable advantage through customer satisfaction |
|
| 260 |
_aNew York _bJohn Wiley _c1987 |
||
| 300 | _a. | ||
| 650 | _aBusiness | ||
| 650 | _aBusiness Management | ||
| 650 | _aMarketing | ||
| 650 | _aPurchasing | ||
| 942 | _cBK | ||
| 999 |
_c13194 _d13194 |
||