| 000 | 00567nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 230212s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0750632984 | ||
| 041 | _aeng | ||
| 050 | _aHF 5415.5 N428 | ||
| 100 | _aNEBS Management | ||
| 245 | 0 |
_aCaring for the Customer _cNEBS Management |
|
| 250 | _a3rd ed. | ||
| 260 |
_aOxford, NY _bPergamon Flexible Learning _c1997 |
||
| 300 |
_avii, 88 p. _c29 cm. |
||
| 520 | _aA workbook that explains the meaning and significance of customer care | ||
| 650 | _aConsumers | ||
| 942 | _cBK | ||
| 999 |
_c13181 _d13181 |
||