000			00493nam a2200205Ia 4500
008			230212s9999||||xx |||||||||||||| ||und||
041			_aeng
050			_aHD 61 M358
100			_aMCB Publishers
245		0	_aManaging Quality Service
260			_aLondon _bMCB Publishers Press _c1997
300			_a.
650			_aBusiness Services
650			_aIndustrial Management
650			_aQuality Control
650			_aQuality Standards
942			_cBK
999			_c11184 _d11184