Corporate reputation and competitiveness
Gary Davies.., et al
- 1st ed.
- London Routledge 2003
- xiii, 272p. 23 cm.
A brief history of strategic thought Traditional approach to reputation management The reputation paradigm The company as a brand Defending a reputation Measuring reputation : the corporate personality scale The management of image & identity Managing the reputation chain Reputation & business performance Challenges in reputation management Managing the personality of the organization