Ballot, Michael. Labor-management relations in a changing environment / Michael Ballot ; with contributions from Laurie Lichter-Heath, Thomas Kail, Ruth Wang. - 2nd ed. - New York : Wiley, c1996. - xxvi, 618 p. : ill. ; - Wiley series in management . ISBN: 0471111856 (alk. paper) Subjects--Topical Terms: Industrial relationsCollective bargainingLabor unions LC Class. No.: HD 8072.5 / B35