Sviokla, J. J. <br/><br/>
Keeping customers 

 - Boston  Harvard Business School  1993 
 - 
<br/><br/><label>ISBN: </label>0875843336 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Access To Markets<br/>Business Management<br/>Marketing
<br/><br/><label>LC Class. No.: </label>HF 5415.5 S956