Mahoney, F. X. The TQM Trilogy : using ISO 9000, the Deming prize, and the Balridge Award to establish a system for total quality management Francis X. Mahoney & Carl G. Thor - 1st ed. - New York American Management Association (AMACOM) 1994 - xii, 228 p. 23 cm ISBN: 0814451055 Subjects--Topical Terms: Quality ControlQuality Standards LC Class. No.: HD 62.15 M356