Mahoney, F. X.

The TQM Trilogy : using ISO 9000, the Deming prize, and the Balridge Award to establish a system for total quality management Francis X. Mahoney & Carl G. Thor - 1st ed. - New York American Management Association (AMACOM) 1994 - xii, 228 p. 23 cm

0814451055


Quality Control
Quality Standards

HD 62.15 M356