Niven, P.R. <br/><br/>
Balanced scorecard :  step-by-step : maximizing performance and maintaining results 
Paul R. Niven 
 - 2nd ed. 
 - Hoboken, N.J  John Wiley & Sons  2006 
 - xvii, 318 p.  23 cm. 
<br/><br/> Empowers your organization to turn strategy into performance at every organizational level and translate intangible resources, such as innovation, customer relationships, and intellectual capital, into real value. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Development Strategy<br/>Innovations<br/>Management<br/>Management Techniques<br/>Strategic Planning<br/>Top Management
<br/><br/><label>LC Class. No.: </label>HD 8.9 N588