Schier, T. J., Schier, T. J. <br/><br/>
Now that's service that sells! :  the art of managing the sizzle 
T. J. Schier 
 - Arvada, CO  Pencom International Real World Training Solutions  2004 
 - 169 p. 
<br/><br/> Addresses marketplace challenges that have occurred in the hospitality industry over the last decade. 
<br/><br/><label>ISBN: </label>1879239442 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food Services<br/>Hotel Industry
<br/><br/><label>LC Class. No.: </label>TX 911.3.M27 P466